Good to Great: Why Some Companies Make the Leap… and Others Don’t

The Challenge: Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an Take Me to the Article »

Sales Leadership – Add the Personal Touch

Research proves that the ‘friendship factor’ is the key to all success in business and in selling today. Does your customer see you and your company as their friend and ally? Does Take Me to the Article »

The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

The missing link to long-term Lean success! Despite the fact that companies worldwide have adopted Lean production, none has sustained the same levels of excellence as Toyota. Why? Leadership. In The Toyota Take Me to the Article »

The 5 Levels of Leadership: Proven Steps to Maximize Your Potential

True leadership isn’t a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To Take Me to the Article »

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy 2/E

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management, Second Edition is an in-depth revision of this renowned, bestselling guide. The book is now expanded with 50% new material, including specific case studies Take Me to the Article »

 

Loved Ones in Decline

A few years ago, my grandmother passed away pretty suddenly. She had been in somewhat ailing health for years, but she was still well enough to take care of herself at home, handle her own grocery shopping, and so on.

The last time I saw her, I was struck by her frailness. My grandmother had worked at a maximum security prison for many years. She was a tough woman, the type of person who wouldn’t take any nonsense from anyone. She was stubborn as a mule when it came to taking care of herself.

To see that strength slipping away from her slowly over the final years of her life was a bit painful. I would visit her and see her putter around her kitchen slowly, preparing herself very simple meals. That spark of stubborn independence was still there, but it was softened.

When I think of my grandmother, I recall this period in her life, but it stands in stark contrast to the vibrant woman I knew throughout my childhood.

Leading Views: The Star Follower

Leading Views Frequently, when you hear a leader say that they want followers they can trust, what they mean is they want followers who will do what they say and not question them. When they do this, they are letting their insecurities show. It’s not a healthy relationship for either the leader or the follower. The leader becomes isolated and the followers do not grow into their own potential.

Robert Kelly, author of The Power of Followership, described the leader/follower dynamic in The Art of Followership, this way:

Star followers think for themselves, are very active, and have very positive energy. They do not accept the leader’s decision without their own independent evaluation of its soundness. If they agree with the leader, they give full support. If they disagree, they challenge the leader, offering constructive alternatives that will help the leader and organization get where they want to go. Some people view these people as really “leaders in disguise,” but this is basically because those people have a hard time accepting that followers can display such independence and positive behavior. Star followers are often referred to as “my right-person” or my “go-to person.”

To Be a Fly on the Wall at Facebook on IPO Day

Facebook “goes public” tomorrow. Imagine what it might be like inside the company right now. Soon, paper stock option agreements tucked into employee compensation folders could erupt into cascades of real dollars. Maybe employees will soon barge through the doors and board shuttle busses to the BMW dealerships, software bugs be damned.

Or something like that.

What is it really like to work at a company when it “goes public?” And what happens afterward? How will Mark Zuckerberg hold on to the people who make the company what it is, now that many of them will be independently wealthy — perhaps intoxicatingly so? How will he hold them together to make the company what it can be next? How will he align the “haves” and the future “have not so much” hires to pull on the same oar?

3 Ways to Improve Your Positive Intelligence (PQ)

This week’s guest post is from Shirzad Chamine:

Daniel Goleman made a compelling and accurate case nearly two decades ago that Emotional Intelligence (EQ) was more important to leadership effectiveness and performance than IQ. But most attempts at increasing EQ have resulted only in temporary improvements. The reason is that a more foundational and core intelligence has been ignored, which is a pre-cursor to high EQ. In my lectures at Stanford University, I define this as Positive Intelligence (PQ). Without a solid PQ foundation, many of our attempts at improvements fizzle due to self-sabotage.

Your mind is your best friend, but it is also your worst enemy, involved in self-sabotage. To illustrate, when your mind tells you that you should prepare for tomorrow’s important meeting, it is acting as your friend, causing positive action. When it wakes you up at 3:00 a.m. anxious about the meeting and warning you for the hundredth time about the many consequences of failing, it is acting as your enemy; it is simply exhausting your mental resources without any redeeming value. No friend would do that.

The quickest way to get things done and make change

Not the easiest, but the quickest:

Don’t demand authority.

Eagerly take responsibility.

Relentlessly give credit.


Seth’s Blog