Good to Great: Why Some Companies Make the Leap… and Others Don’t

The Challenge: Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an Take Me to the Article »

Sales Leadership – Add the Personal Touch

Research proves that the ‘friendship factor’ is the key to all success in business and in selling today. Does your customer see you and your company as their friend and ally? Does Take Me to the Article »

The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development

The missing link to long-term Lean success! Despite the fact that companies worldwide have adopted Lean production, none has sustained the same levels of excellence as Toyota. Why? Leadership. In The Toyota Take Me to the Article »

The 5 Levels of Leadership: Proven Steps to Maximize Your Potential

True leadership isn’t a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To Take Me to the Article »

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy 2/E

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management, Second Edition is an in-depth revision of this renowned, bestselling guide. The book is now expanded with 50% new material, including specific case studies Take Me to the Article »

 

4 Reasons Why I Hate Policies and What to Do About It

I’ll be honest. I’m not a huge fan of policies. It may be because I’m not a very good rule follower, but I honestly don’t think they work as well as they are intended.

Policies are a course, plan or principle of action. They are designed to offer a sense of control. In theory, policies are to make things better. They are a necessary part of dealing with people in an organizational setting.

The Sales Leaders Playbook

The Sales Leaders Playbook

The Sales Leaders Playbook

Winning is not a some of the time activity it is an all of the time activity. Success in sales takes talent, skills, discipline, practice, and most importantly honesty with a genuine concern for the client. Experienced sales professional and entrepreneur, Nathan Jamail has developed a playbook of techniques and best practices, which have allowed hundreds of sales teams to find success. From creating an organizational belief system to taking the bullet for those you lead, The Sales Leaders Playbo

Leaders: Understanding Your Unique Genius

Your conscious reinvention doesn’t have to look like anyone else’s idea of success. It really needs to be your own. Exhibit A: Steve Jobs With Steve Jobs’ passing we’ve heard a lot about his brilliance with forging new technological advancements. He literally changed how we approach communications in the 21st century.  I wasn’t surprised when [...]
Linked 2 Leadership

Why We Don’t Always Tell the Truth

When I was growing up, one of the principles in our house was that we had to tell the truth, no matter how painful it might be. Lying, we were taught, wasn’t something you could get away with. Like Pinocchio’s nose, it would be apparent to others.

Children of course need clear rules to learn the difference between right and wrong. However as we get older, the truth becomes more nuanced — and there are times when a little white lie or the absence of some key facts might be appropriate. The problem is that all of us have different standards for when, why, and how we shade the truth. These divergent ‘shades of gray’ then cause miscommunication, breakdowns of trust, and other dysfunctional behaviors. That’s why, despite the inclusion of “integrity” in almost every value statement, some form of lying is common in most companies.

From my experience, there are three fundamental concerns that cause people to shade the truth, either consciously or not. Being aware of these “lying triggers” can sometimes help to improve communication and reduce the feelings of mistrust.

5 Leadership Lessons: Where Negative Emotions Come From

5 Leadership Lessons

Brian Tracy and Christina Stein have written a book—Kiss That Frog—to help you root out the causes of the negative thoughts that are influencing your attitudes and behaviors more than you realize. It’s a critical issue for leaders.

“All emotions, especially negative emotions, distort evaluations. A person in the grip of a negative emotion is incapable of thinking clearly or rationally.”

Kiss That Frog