10 Rock Solid Truths About Management vs. Leadership

Stop me if you’ve heard this one….

Three guys walk into a bar – a boss, a manager, and a leader. The bartender says “whadda ya have?”

The boss abruptly orders a round of beers without asking the other two what they want. The manager asks how much the beers are going to cost. The leader inspires everyone to reach their full potential.

Bad jokes aside, there is a difference between management and leadership. While the two terms are often used interchangeable (as I often do), management and leadership are not the same.

Read my latest article over at About.com Management and Leadership to find out what they are.

Great Leadership

How One Simple Networking Tip Can Build Business Relationships

This week I went to one of my favorite networking groups. Why is it one of my favorite groups? The women all support each other.

This particular group has not met during the summer months, so it was great being able to catch up with everyone. There is a new leadership in the group and they did something I thought was fabulous and had to share it with you.

When you signed in there was a deck of cards. You had to choose a card and the number on your card corresponded to the table you would be sitting at. This was done so that no one gravitated to the people they already new. Great idea!

I have to admit there have been some networking groups I’ve attended where it was hard to find people to talk to because they were in their set groups and not willing to have anyone else join in the conversation. It’s times like that you move on to someone who is open to starting a conversation.

Two elements of an apology

Compassion and Contrition

“We’re sorry that your flight was cancelled. This must have truly messed up your day, sir.”

That’s a statement of compassion.

“Cancelling a flight that a valued customer trusted us to fly is not the way we like to do business. We messed up, it was an error in judgment for us to underinvest in pilot allocation. Even worse, we didn’t do everything we could to get you on a flight that would have helped your schedule. We’ll do better next time.”

That’s what contrition sounds like. We were wrong and we learned from it.

The disappointing thing is that most people and organizations that take the time to apologize intentionally express neither compassion nor contrition.

First Look: Leadership Books for September 2014

Here’s a look at some of the best leadership books to be released in September.

  The Virgin Way: Everything I Know About Leadership by Richard Branson
  The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization by Jacob Morgan
  Smartcuts: How Hackers, Innovators, and Icons Accelerate Success by Shane Snow
  Learn or Die: Using Science to Build a Leading-Edge Learning Organization by Edward D. Hess
  Hard Times: Leadership in America by Barbara Kellerman

The Virgin Way Future of Work Smartcuts Learn or Die Hard Times

For bulk orders call 1-800-423-8273

discounted books

Self-Reliance, Part Three

Six weeks ago, I shared with you the first third of my favorite essay of all time, Self-Reliance by Ralph Waldo Emerson, and three weeks ago, I walked through the middle third of that essay. Self-Reliance has profoundly affected my life in countless ways, and I find myself re-reading it every month or two. Each time I read it, it reveals something new to me, giving me something to think about.

The original essay, published in 1841, outlines the value and need for each of us to follow our own path in life, one that relies mostly on our own efforts. It’s a call to do our own thing and to focus our energies in making our lives as independent as possible so that there are minimal consequences for doing our own thing.

Today, we’re going to look at the concluding third of that essay. As before, I’ll be walking through the essay paragraph by paragraph, quoting large relevant pieces and then discussing them in my own words and experiences and relating them to the experiences of others.

Ken Burns on “The Roosevelts” and American Leadership

More than nine million viewers tuned in to watch the first episode of Ken Burns’s new film “The Roosevelts” on PBS earlier this week—a sign that even in an era of reality TV and critically-acclaimed cable dramas, people want to understand more about real-life leaders. For Burns, the seven-part, 14-hour series (which is available via streaming video on the PBS website), is the latest in a career in which he’s trained his lens on leaders from Jefferson and Lincoln to Susan B. Anthony and David Sarnoff. Burns spoke with HBR about how his work as a filmmaker has influenced how he thinks about leadership. What follows are edited excerpts from our conversation: 

HBR: Why did you decide to pair the two President Roosevelts in a joint documentary?

Burns: It’s sort of strange that after all these years they haven’t been paired together in some major book or film. They have incredibly related and intertwined narratives that taken by themselves are strong, but are even more powerful when put together.  I assume it’s just the laziness of traditional media culture that it hasn’t been done until now—because Theodore Roosevelt was a Republican and Franklin Roosevelt was a Democrat, people feel that you should put them in different silos.

Are you doing what you love? If not, then quit!

Chris Bryan came to the mountains in Western Montana to follow his life’s work as a U.S. Forest Service ranger. On most summer days you can find this Pennsylvania native roaming the Mystic Lake wilderness southwest of Billings.

He picks up human poop and bags it. He scours campgrounds for wilderness slobs. And he writes tickets to hikers and backpackers who violate the rules. Five days a week Chris hauls a backpack into the rugged backcountry, enduring thunderstorms, shivery mountain nights and no doubt smelly clothes.

And guess what this tall, goateed ranger makes for all his trouble. Roughly $ 15,000 a summer, according to a ranger friend of mine who’s done the work.