Category Archives: Coaching

Mirror, Mirror on the Role

Six Ways to Recover From a Bad First Impression

Take swift action and apologize immediately.

This week I welcome John Corcoran back to Coaching for Leaders. You don’t get to have worked in a place like the White House (as John has) without knowing a bit about how to handle situations with people and building your network. John recently wrote How to Recover From a Bad First Impression and came onto the show this week to discuss the six strategies he outlined. Here’s the notes and audio.

Getting Better at Getting Better

New Post at HBR: Should You Get an MBA?

Should You Get an MBA?

At least once a month an ambitious and hard-working person in their 20s asks me, “Should I get an MBA?” I earned my MBA from Stanford’s Graduate School of Business in 2000, and since 2007 I’ve been an Instructor and an internal coach back at the GSB, helping hundreds of students develop their leadership and interpersonal skills. Here’s how I respond to those inquiries… Read the rest at HBR.

How to Handle Loneliness in Leadership

In Henry IV, William Shakespeare wrote:

Uneasy lies the head that wears a crown.


While the world has mostly moved on from the wearing of crowns, the uneasiness that Shakespeare speaks of is as true today as it was for the kings and queens of yesteryear. Many leaders find themselves surprised and unsure when battling loneliness.

You’re Not Alone in Loneliness

How to Avoid Blank Stares From Your Customer

About a year ago, I was facilitating a workshop at a client site. During the event, I used an image of chain links in order to highlight the steps of a process.

Blank stare

The Best of Intentions…

The graphic was intended to convey a message of strength, confidence, and simplicity of the process I was presenting. When the event was over, one of my friends at the organization started talking with me about the image.

Self-Coaching and Culture

Over the past year I’ve been doing a series of video-conferences with a distributed management team on topics related to communication, feedback, leadership, and coaching, and last week we wrapped up with a session on self-coaching and organizational culture.

The condensed deck above is from our final session, with the exercises and other material removed, leaving only the slides related to the concepts I discussed.

4 Ways to Get People to Stop Talking

A few weeks ago, I released an article on 4 Ways to Help Others Be More Concise with strategies to help us all to improve verbal efficiency within our organizations.

Stop Talking

But what do you do when an individual simply won’t shut up? That’s the question one of my colleagues says he’s asked more these days than anything else.

It’s a topic to approach thoughtfully, since lots of us work hard to get people to talk more in the workplace. That said, this is a real obstacle for people who regularly interact with someone who simply doesn’t know when to stop.

The Little Recognized Secret of Success

This past weekend, my wife Bonni, her parents, and I saw Tony Bennett perform at the Orange County Performing Arts Center.

Concert Hall

He is 88 years old and still performing regularly.

It’s not just his age that’s impressive. He’s had chart topping releases in each of his six decades of music (including his new Cheek to Cheek* album with Lady Gaga).