Category Archives: Thoughts
If you want to visit DisneyWorld, you’ll need to buy a ticket and wait in line.
If you want to see the full moon, you can go outside and look up in the sky.
Often, we’re tempted to create friction, barriers and turnstiles. We try to limit access, require a login, charge a fee… sometimes, that’s because we want control, other times we believe we can accomplish more by collecting money. Clearly, people value the moments that they spend at Disney–with hundreds of dollars on the line and just a few hours to spend, there’s an urgency and the feeling of an event occurring.
On the other hand, far more people look at the moon. Just about everyone, in fact.
If your goal is ubiquity, significant friction is probably not your finest tactic.
Since Typhoon Haiyan caused massive devastation in the Philippines, the nations of the world have mobilized to provide help. Little known are the efforts of the people who bring us shows by Madonna, the Rolling Stones and Linkin Park. These roadies have been utilizing their expertise in fast, error-free organizing to provide swift and effective disaster relief.
Forbes – Leadership
I’m sitting here, alone, in HBR’s library, writing about how my decision to relocate from my open workspace is making me much more productive. It’s not merely because it’s quieter; research from Harvard Business School professor Ethan S. Bernstein suggests that employees can actually be more productive when they’re outside the gaze of their managers — and that being outside this gaze can, in the end, make your company more transparent. In one study, Bernstein hired Chinese-born Harvard undergrads to embed themselves as workers on a Chinese manufacturing floor. When managers were around, the frontline staff did everything by the book. When they weren’t, employees showed the Harvard students tricks they had developed to work faster, more easily, or more safely. Why didn’t they show their bosses these shortcuts? They didn’t want to rock the boat or take precious time away from doing the work in order to explain the work. “Everyone is happy,” explained one worker. “Management sees what they want to see, and we meet our production quantity and quality targets.”
In America, today we celebrate a national holiday called Thanksgiving. It is a time to get together with family and friends to celebrate the things for which we are most thankful. It is a time to eat, drink, and fellowship. Today, I would like to express my personal thankfulness to: All the L2L Contributing Authors […]
Linked 2 Leadership
The classified section of the Sunday New York Times used to be more than twenty or thirty pages long. Now it’s down to one.
Part of this is due to the lack of new jobs in the post-industrial economy, but mostly it’s due to job listings moving online. I was fascinated to see some of the jobs in last week’s paper, and confess befuddlement at the thinking of those that ran them.
Here’s one, from Amazon, for a level II programmer in their New York office. Just a mailing address, no online method for contacting or applying. They’re using the newspaper to search for programmers unable to apply online, perhaps the best place to find this sort of programmer, but really, do they want them?
Or the ad from Paul, Weiss, a prestigious big law firm in New York. It’s the biggest ad on the page, and goes into a long, long list of requirements for the job–Magna Cum Laude from a famous law school, more than three years with one of their competitors, etc. Which high-powered New York lawyers are reading the last single page of newspaper classifieds?
Adversaries into Allies is Leadership 101. Every leader that aspires to be a good leader should read Bob Burg’s book on influence. “Unless you are able to influence the way others think and act, your chances for success in any aspect of your life are limited.”
Leadership is intentional influence. Burg calls it Ultimate Influence or “the ability to get the results you want from others while making them feel genuinely good about themselves, about the process, and about you.” He adds, “Consciously shifting your focus away from yourself is about the very best way you can ever influence another.”